FAQ  – Order placement, payment and shipment

How do I place an order?

You can easily create an account on the website and place your order. After ordering you will receive an order confirmation. 

I want to receive my liquid collagen monthly, do I have to re-order it every time?

No, you can also opt for a subscription. And not only will you receive your CHUlicious shots at home every month, but we give you a monthly discount also. The subscription can be cancelled every month and paused at any time.

What payment methods do you use?

You can pay on our website by iDeal, credit card, Paypal, Apple Pay and SEPA incasso (direct debit).

What is the delivery time?

Products in stock: On weekdays, orders placed before 11 p.m. will be delivered the next day. If you order on weekends or holidays, we will have this delivery time from the next working day on.

Which postal company do you work with?

We ship our products with Post NL and you will receive a Track & Trace email from us to track your package.

What are the shipping costs?

Within the Netherlands, the shipping costs are €3,95. Would you like to receive your package abroad? Please check the shipping calculation at your check-out for the exact amount.

CONTACT US

CHU you have an other question? Just contact us! 

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